Tiếng ViệtWarehousing and Customs Services in Vietnam – Smooth Operations from Day One
A good market strategy only creates value when goods are stored, cleared and delivered to customers on time. Through the NASA Group ecosystem, Onward provides end-to-end warehousing and customs services in Vietnam, helping local companies and foreign investors run efficient supply chains without building their own infrastructure or teams from scratch.
Logistics challenges when operating in Vietnam
Newcomers often face a shortage of compliant warehouses near their plants, complex customs and specialized inspection procedures, high transport costs from poor coordination, and no real-time visibility of their goods. An integrated logistics partner solves these problems together through a single point of contact.
Onward’s execution support services
1. Warehousing and storage: dry, cold and bonded
- Dry warehouses: storage for raw materials, components, consumer goods and finished products, with labeling, packing and counting services.
- Cold storage: temperature-controlled storage for farm produce, food and pharmaceuticals.
- Bonded warehouses: hold imported goods not yet cleared or awaiting re-export. Import duty is not payable while goods stay in the warehouse, which frees up cash flow and adds distribution flexibility.
2. Domestic transport and cross-docking
Our domestic transport service uses container trucks, box trucks, specialized vehicles and project cargo transport to link seaports, airports, ICDs and industrial parks nationwide. Cross-docking lets goods be sorted and moved straight from inbound to outbound trucks with almost no storage, cutting delivery times and inventory costs. It suits retail, e-commerce and manufacturing components especially well.
3. Customs clearance and chemical permits
Onward handles import and export customs clearance, advises on HS code classification and customs valuation, obtains C/Os and manages specialized inspections. For companies using chemicals, we handle import chemical declarations, controlled chemical permits, chemical incident prevention and response plans, and storage that meets safety standards.
4. Warehouse and transport management technology (WMS/TMS)
A warehouse management system (WMS) tracks stock by location, lot and expiry date, optimizes FIFO/FEFO picking and reduces errors. A transport management system (TMS) supports route planning, dispatch, GPS tracking and electronic proof of delivery. Customers can view stock reports, order status and delivery performance in real time.
Benefits of an end-to-end service
- One contact, one contract: from port to warehouse, from warehouse to customer.
- Lower costs: no need to invest in your own warehouses, fleet or software.
- Transparent data: online reporting through WMS/TMS.
- Flexible scaling: adjust warehouse space and fleet size with the seasons.
- Compliance: fewer penalties from errors in customs or chemical paperwork.
How we implement
- Survey cargo type, volumes, storage requirements and flows.
- Design the solution: warehouse location, transport plan and customs process.
- Quote and sign a contract with clear KPIs.
- Connect WMS/TMS with the customer’s ERP if needed.
- Operate, report regularly and improve continuously.
Frequently asked questions (FAQ)
How is a bonded warehouse different from a regular warehouse? A bonded warehouse is under customs supervision and can hold goods that have not yet cleared import. Import duty only applies when goods are released for domestic consumption.
What kinds of goods suit cross-docking? Fast-moving goods with pre-assigned destinations, such as retail goods, food and electronic components.
Does Onward support chemical imports? Yes, including chemical declarations, permits, customs clearance and compliant storage.
Contact us
Need a reliable partner to run your supply chain in Vietnam? Contact Onward for a warehousing, transport and customs plan built around your cargo flows.
